Scam training
Take our free 7-module course to learn how to spot every type of scam.
Privacy policy
Learn exactly what data we collect, what we don't, and how we protect you.
Terms of service
Read our terms including subscription details, refund policy, and liability.
Send us a message
We typically reply within 1 business day. Family plan subscribers get priority support.
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Thank you for reaching out. We'll get back to you at your email address within 1 business day. Family plan subscribers receive priority replies.
Frequently asked questions
Correct — we do not store the messages you paste into the checker. They are sent to our AI service for analysis and then discarded. Once the result appears on your screen, the message is gone from our systems. See our Privacy Policy for full details.
Always trust your instincts. Our AI can make mistakes — a "safe" verdict is not a guarantee. If you're still worried: don't click any links, don't call any numbers in the message, and contact the organisation directly using a phone number or website you already know to be real.
You can cancel anytime from your account settings. Your access will continue until the end of your current billing period. If you need help cancelling, email billing@protectmycircle.com and we'll take care of it for you — no questions asked.
New subscribers can request a full refund within 7 days of their first payment — just email billing@protectmycircle.com. After 7 days, fees are non-refundable except where required by law.
Once you have a Family plan, you can add up to 5 family members from your account dashboard. Each member gets their own login and access to all Family plan features. If you need help, contact us and we'll walk you through it.
Act quickly: (1) Call your bank immediately and explain what happened — they may be able to stop or reverse a payment. (2) Change any passwords that may have been compromised. (3) Report it to the FTC at reportfraud.ftc.gov and your local police. (4) If it involved Social Security or Medicare, call those agencies directly. Time matters — the sooner you act, the better.